Ce sketch célèbre de Fernand Raynaud, je suis en train
de le vivre avec un site Anglais de vente sur ebay… Evidemment, c’est un peu en
English…
Eux, le 26/06/15 :
Dear Zalandeau
Your parcel should have reached you safe and sound by now. However we do
experience the occasional problem with post being late or going missing.
If you have received this email but not received your parcel then please
do get in touch with us.
The quickest way to get in touch is to reply to
this email and we will respond to you as quickly as we can. Alternatively
you can call us FREE on XXXX XXXX XXX (during business hours.)
There is a problem with my order
If there are any problems at all with your order (such as item arrived
damaged or we have sent the wrong item) then please do give us the opportunity
to fix things!
Leaving Feedback
We would love for you to give us a five star rating! However, we do understand
that not everything always goes smoothly.
Again simply reply to this email with any
queries or problems you may have.
We pride ourselves on our outstanding customer service and so please be
assured that we will do everything possible to resolve any problems you may
have. We only ask that you give us the opportunity to fix any issues before
leaving us feedback.
Kindest regards
Vicky
…………………
Moi, le 26/06/15 :
My wife received parcels, The 24 june. I was
not near a computer.
I have left a note in ebay a few minutes ago
Cordialement,
Zalandeau
………………..
Eux, le 26/06/2015 :
Hi,
I am a bit confused by your email, is there anything i can help you
with?
Kind regards
Sarah
………………..
Eux, le 03/07/15 :
Dear Zalandeau
Your parcel should have reached you safe and sound by now.
PLEASE get in touch if you have not received your order. Reply to this email and we will respond to you
as quickly as we can. Alternatively you can call us FREE on XXXX XXXX XXX
(during business hours.)
Leaving Feedback
We would love for you to give us a five star rating! However, we do
understand that not everything always goes smoothly.
We pride ourselves on our outstanding customer service and so please be
assured that we will do everything possible to resolve any problems you may
have. We only ask that you give us the opportunity to fix any issues before
leaving us feedback.
There is a problem with my order
If there are any problems at all with your order (such as item arrived
damaged or we have sent the wrong item) then please do give us the opportunity
to fix things!
Again simply reply to this email with any
queries or problems you may have.
Kindest regards
Vicky
………………..
Moi, le 03/07/15 :
Je
ne comprends rien ! Vous avez quel problème ? Vous avez déjà réclamé et j'ai
déjà répondu en Anglais.
Mais
comme mon Anglais est peut être approximatif, je réponds en Français :
Personnellement,
je n'ai aucun problème. J'ai bien reçu les deux objets que vous m'avez envoyés
très rapidement.
Je
vous ai laissé deux évaluations avec 5 étoiles en écrivant "100%
conforme" !!!
Je
suis satisfait !
Qu'est-ce
qu'il vous faut de plus ???
Cordialement,
Zalandeau
………………..
Eux,
le 03/07/15 :
I am sorry about this we do experience delays with parcels being
delivered on occasion unfortunately. I am sure that this will reach you any day
now.
I really cannot apologise enough for this and please do keep in touch if
it’s not with you in the next couple of days.
Kind regards,
Sarah
…………………
Moi le 04/07/15 :
You don't understand ! I HAVE RECEIVED THE TWO
PARCELS VERY QUICKLY !
NO
PROBLEMO !
Cordialement,
Zalandeau
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